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Practical Information

Children with a warden at Buckingham Palace

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  • Prebooking tickets is recommended. There is a timed admission system, this is the time you select when purchasing your ticket.
  • If you already have your ticket, for the best experience please arrive no more than 10 minutes before the entry time on your ticket.
  • There is a lot to see and do at Buckingham Palace, so please allow enough time to make the most of your visit. We suggest between 2 and 2½ hours.
  • You are advised to wear comfortable shoes, as the visitor route includes a half-mile walk through the garden to the exit.
  • There is no formal dress code required to enter the Palace.
  • Alternative arrangements can be made for visitors with disabilities on request. Prior to booking your ticket, contact the Specialist Sales team on +44 (0)303 123 7324 or email [email protected] to ensure we correctly cater for your requirements. 

Security and Luggage

For safety and security reasons, a one-way system operates along the visitor route.

Security screening

On arrival, you and your belongings will be subject to airport-style security checks. Try to bring as little as possible with you as it will help you to get through security screening more quickly.

Just the same as if you were at an airport, please remove all metal objects from your pockets before going through the security arch and pack cameras, phones, keys and wallets in your bag before placing the bag through the security scanner.

You may carry handbags and use pacemakers, hearing aids and other electrical or electronic equipment needed for health reasons. Please approach a Warden if you have any concerns or require assistance.

Restricted items

Some items, including large items of baggage, backpacks, pushchairs, pen-knives and scissors will have to be checked in and reclaimed at the end of the visit. Other items may not be brought into the Palace at all. 

Smoking, including electronic e-cigarettes is not permitted.

As Buckingham Palace is a working royal palace, security and opening arrangements may be subject to change at short notice. Check closure dates

Prohibited items

Photography, filming & mobile phones

Photography and filming including the use of wearable devices for personal, non-commercial purposes are not permitted inside the State Rooms. In the garden photography and filming for non-commercial purposes are encouraged. We love seeing your photos on Twitter and Instagram – tag us with your best shots!

In consideration of other visitors, mobile phones must be switched off inside the State Rooms.

Applications for commercial filming should be submitted through this application form.

 

Free WiFi

We provide free WiFi for visitors in the Garden Shop and on the West Terrace after you exit the State Rooms. Search for the network 'BuckinghamPalace' on your device.

Multimedia Guide

To make the most of your visit, pick up one of the free multimedia tours, available in:

  • English
  • French
  • German
  • Spanish
  • Italian
  • Japanese
  • Brazilian Portuguese
  • Russian
  • Chinese

Introduced by HRH The Prince of Wales, the multimedia tour illuminates your journey through the State Rooms. Discover what goes in to creating the magic and magnificence of royal occasions, learn about the history of the iconic building and explore the extraordinary works of art from the Royal Collection with special insights from a range of experts who work in the Palace. Uncover the fascinating story of one of the last working royal palaces from its early beginnings as Buckingham House to the world-famous building we see today.

Family multimedia tour

Join Alice the Footman, who will guide you through the Palace, with a little extra help from Rex the Corgi as you explore the State Rooms of the Palace. The family multimedia tour is available in English and is aimed at families with children under 12.

Tour for blind and partially sighted visitors

An audio descriptive tour in English is available for blind and partially sighted visitors.

The tour provides information about the Palace as well as directions and location information to assist visitors throughout their visit.

The tour is rich in description, giving the listener a sense of the size and scale of the Palace, the decoration of the rooms and the texture of materials and furnishings. Expert curators highlight some of the greatest and most popular works in The Royal Collection, including paintings by Van Dyck and Canaletto.

Tour for D/deaf and hard of hearing visitors

The general tour is available in British Sign Language as a video tour. Subtitles are included. For hard of hearing visitors the multi-media handsets are T-coil compatible and equipped with volume control.

Refreshments

Eating and drinking are not permitted inside Buckingham Palace. You will be asked to place drinks and food in closed bags before being admitted to the Palace.

However during the summer the Garden Café is open, letting you have a sit down while overlooking the Palace’s famous lawn and lake, where Garden Parties take place every summer. The café offers a selection of refreshments, including tea, coffee, juice and a choice of cakes and sandwiches.

Visiting with children

  • Toilets and baby-care facilities are located in the Garden at the exit from the State Rooms.
  • For safety reasons, pushchairs cannot be taken into the State Rooms. They must be checked in and collected at the exit from the State Rooms.
  • Baby carriers and hip seats can be borrowed free of charge, subject to availability.
  • Please take extra care in the garden, as the visitor route is close to the lake.
  • Find out more tips to enjoy your visit with your children in our Children and Families section.

Toilets

Toilets and baby-care facilities are located in the garden at the end of the tour.

1-Year Pass

At the end of your visit, don’t forget to ask a Warden to stamp your ticket to convert it into a 1-Year Pass. You can enjoy free re-admission for a year by asking us to treat your ticket purchase as a donation. Terms and conditions apply.