The Queen’s Gallery has now become The King’s Gallery.

Wheelchairs and lifts

Manual wheelchairs and rollators (wheeled walking aids with a seat) are available to borrow free of charge on a first come, first served basis for the duration of a visit. Mobility aids are wiped down before use and cleaned on return.

Mobility scooters are permitted inside The King's Gallery provided they are compatible with the lift – the lift measures 137cm in depth by 106cm in width and has a weight limit of 630kg.

Access

There are 22 steps up to the main exhibition level. The remainder of the Gallery has level access. Visitors are asked to go up the left-hand side and come down on the right.

Flooring and surfaces

The King’s Gallery and shop have polished wooden floors. There is a stone floor in the lobby.

Respite seating

There is one bench on the main exhibition level. Further seating is available in the Café at the Palace in the Mews Courtyard.

Assistance animals

Assistance animals are welcome. We recommend that if possible animals wear a jacket or lead slip to identify them as working.

Staff reserve the right to ask visitors to remove their animal if it is deemed not to be behaving appropriately. Arrangements will then be made for the visitor to return without their animal. Please contact [email protected] for more information.

Toilets 

Accessible toilets are located in the Gallery once you have purchased a ticket and also in the Café in the Mews courtyard.

 

Shops

The shop is located opposite the Café and next to the entrance to The King’s Gallery. The shop is on one level with wooden flooring. There is a one-way route in operation through the shop  and capacity will be limited. There is a hand sanitiser station at the entrance point and the shop is operating cashless.

Parking and transport

The nearest disabled parking bays are located on Horse Wynd, just outside the Palace. For further information please see maps & directions.