Blind or partially-sighted access: the Royal Mews

Blind and partailly-sighted symbol

Access & surfaces

All areas of the Royal Mews have level access. As the Royal Mews is an historic site, the floors are uneven and cobbled in places, and visitors should take care.

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The flooring at the Royal Mews
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Guided tours

Guided tours of the Royal Mews are available free of charge. Verbal description tours are available but must be pre-booked by contacting the Learning bookings team, learning@royalcollection.org.uk, +44 (0)303 123 7323. A complimentary descriptive audio tour is also available in English. Please note that from the 6 – 16 May the Descriptive audio will not be available due to changes along the visitor route. If you would like to book a verbal description tour, for a visit during these dates, please contact the Learning bookings team. Non-descriptive multimedia tours are also available in English, French, German, Spanish, Italian, Japanese, Chinese, Brazilian Portuguese and Russian.

Visual aids                  

The Visitor Information leaflet, audio tour transcript and interpretation panels are available in large print.

Assistance dogs

Assistance dogs are welcome and water is available on request. 

Shops

Visitors exit through the Royal Mews shop. The flooring is level with tiles and carpet.

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The Royal Mews shop
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Lavatories

Accessible lavatories are located half way round the visitor route.

For more information or to feed-back please e-mail specialistsales@royalcollection.org.uk