D/deaf or hard of hearing access: The Queen's Gallery, Buckingham Palace

D/deaf or hard of hearing

Induction loops

The ticket sales desks, shop till counters and the audio tour collection and return point are equipped with induction loops. Hearing aids should be switched to the T position. A complimentary audio tour is available in English. The tour handsets are T-coil compatible and equipped with volume control. Neck loops are also available on request.

Royal Collection audio guideFile group: Access

Audio tour transcript

A D/deaf friendly 'Plain English' transcript is available from the audio desk, or can be downloaded from this page.

Guided tours

BSL Interpreted and Lipspeaking Guided Tours run on selected dates for each exhibition. For more information please e-mail learning@royalcollection.org.uk or go to www.royalcollection.org.uk/whatson/access-events.

Assistance dogs

Assistance dogs are welcome and water is available on request.


There are induction loops at all shop till counters. 

For more information or to feed-back please e-mail specialistsales@royalcollection.org.uk