D/deaf or hard of hearing access: The Queen's Gallery, Palace of Holyroodhouse

D/deaf and hard of hearing symbol

Induction loops

The ticket sales desks, shop till counters and the audio tour collection and return points are equipped with induction loops. Hearing aids should be switched to the T position. A complimentary audio tour is available in English. The audio tour handsets are T-coil compatible and equipped with volume control. Neck loops are also available on request.


Royal Collection audio guide
Photographer: Ian Jones
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Tour transcript

A printed D/deaf friendly Plain English script is available from the audio desk or can be downloaded from this page.

Guided tours

BSL Interpreted guided tours run on selected dates. Please contact the Learning Bookings team +44 (0)303 123 7323, learning@royalcollection.org.uk for details.

Assistance dogs

Assistance dogs are welcome and water is available on request.


The shop is located opposite the Café and next to the entrance to The Queen’s Gallery. There are induction loops at all the till counters.


The shop at the Palace of Holyroodhouse
Photographer: Ian Jones
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For more information or to feed-back please e-mail specialistsales@royalcollection.org.uk