Manual wheelchairs are available to borrow free of charge for the duration of a visit. They must be pre-booked by contacting the Specialist Sales team +44 (0)303 123 7324, firstname.lastname@example.org. Mobility scooters can be used in the gardens, but not inside Clarence House. Visitors with a mobility scooter must book a manual wheelchair.
There are three steps at the entrance to the house. The remainder of the visitor route has level access.
A platform stair-lift provides step-free access into the building. The lift measures 130cm in depth by 80cm in width.
There are gravel paths at the entrance and the temporary structure in the garden has decking flooring.
The inside of the building is fully carpeted. As Clarence House is an historic building, the floors may be uneven and visitors should take care.
There are benches at the entrance but there is no seating inside the House. Chairs can be provided on request. Visitors are welcome to use walking sticks or folding stools with seat attachments, provided that they have rubber stoppers.
Assistance dogs are welcome and water is available on request.
The shop is located at the end of the visit. There is a slight ramp at the entrance and the flooring is carpet.
There are no lavatories at Clarence House. The nearest accessible lavatories are in St James's Park, opposite the entrance to Clarence House. From March 2015 there will be a 20p charge to use the public lavatories, however the accessible lavatory and baby care facilities remain free of charge and can be accessed using a radar key provided by the attendant.
Parking for Blue Badge holders is available but must be pre-booked by contacting the Specialist Sales team. If all parking spaces are full, meter parking, pay and display parking, pay-by-phone parking and disabled parking for blue badge holders are all available on Waterloo Place, just off Pall Mall.
There are no buses which run directly past Clarence House. The following buses serve nearby Regent Street and are accessible for wheelchair users: 3, 6, 9, 12, 13, 15, 23, 88, 94, 139, 159, 453. The nearest underground station with wheelchair access is Green Park.
For further information please see how to get there.
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