Essential booking and visit information for Schools - Windsor

To find out more or to make a booking contact the Learning Bookings team.

Please have to hand:

  • Preferred date and possible alternatives, plus time of arrival.
  • Numbers of children and supervising adults
  • The learning programme you would like
  • Details of any special educational or access needs.

You will then receive by email a reservation letter, together with your teachers’ resource pack, giving a date by which full payment must be received to secure the booking.  Please note: you may be asked to cover the cost of the session if you cancel within short notice of your visit.  Non-booked schools will be charged at standard group admission rates.  Please see our Terms of Application for Learning Group Admissions 2014 in Downloads list on right.

Contact us

Learning Bookings Team
Ticket Sales and Information Office
Buckingham Palace
London SW1A 1AA

Tel: (+44) (0)303 123 7323
Fax: (+44) (0)20 7930 9625

Reduced-rate admission for school groups

Pre-booked school groups: £6.00 per pupil.  
A special rate is available for Under 5’s and for schools in the local borough.  

Accompanying adults
One teacher or adult helper is admitted free of charge at the following ratios:

Under 5’s 1 adult: 3 pupils
Years 1 to 3 1 adult: 6 pupils
Year 4 and above 1 adult: 10 pupils

Please ask for details of rates for additional pre-booked adults when booking.  Any pupils and adults not pre-booked will be charged standard admission rates on the day.  For full details and for information on cancellation, please see our Terms of Application for Learning Group Admissions 2014 in Downloads list on right.

Planning Visits

Once you have made your booking, we offer two complimentary tickets for you and a colleague to conduct a planning visit.  These tickets must be pre-booked to enable us to confirm that the Castle is fully open on your chosen date.  If you would like to meet a member of the Learning team during this visit, please let us know at the time of booking.

Our PowerPoint presentation Introducing you to the Learning Centre and Castle Precincts (see Downloads on right) is a useful starting point for familiarising yourself and your pupils with these spaces.

Lunch facilities

Subject to availability which will be confirmed on booking, pre-booked school groups will have use of the facilities at the Learning Centre, which is just outside the Castle walls.  This is your base for the day and you will receive a coach pass to enable your coach driver to set you down and collect you from here.  Facilities include a space to eat packed lunches and a safe place to leave coats and bags.


Our learning programmes are designed to be accessible to all pupils.  Most of our sessions can be adapted to meet any educational or access needs your group may have.  Please ask for details when booking.

Our PowerPoint presentation Introducing you to the Learning Centre and Castle Precincts (SEN groups) (see Downloads on right) is a useful starting point for familiarising yourself and your special needs pupils with these spaces.

Making the most of your visit

Teachers’ Pack
There is a wealth of practical information and advice in the teachers’ pack, which will be sent when you make a reservation.  We recommend you allow plenty of time to study the pack before the visit and if you need further guidance, please contact us.

Sharing Learning Objectives
You will find our learning objectives for each taught session on the relevant programme information page.  Sending us your learning objectives prior to your visit will help us tailor the session to your group’s requirements.  Please complete the relevant Learning Objectives form from the Downloads list on the right and scan and email to us.

We recommend you allow plenty of time for your visit as Windsor Castle is a large site with lots of learning opportunities for your pupils.  If your programme also includes an art workshop, this is an enjoyable activity to do just prior to departure.

Opening hours

We are open all year round, with a small number of closures for royal events.  The Learning Centre is open Monday to Friday throughout the school year for booked school groups

How to find us

By Train:  From London Waterloo to Windsor and Eton Riverside or London Paddington to Windsor Central via Slough. National Rail Enquiries: 08457 484950.
By Road: M4 Exit 6, M3 Exit 3.  The setting down and collection point for school coaches is in St Albans Street for access to the Learning Centre.