Windsor
Windsor Castle

Access Information: Guided Tour to the Great Kitchen

Planning your visit

A tour of the Great Kitchen lasts 30 minutes, in addition to the standard visit time of two and a half to three hours. All visitors should be aware that the Castle is situated at the top of a steep hill and there are long distances that have to be covered on site.

Mobility Access Information

D/deaf or hard of hearing Access Information

Blind or partially-sighted Access Information

For further information please contact the Specialist Sales Team, specialistsales@royalcollection.org.uk, +44(0)20 7766 7324.

Mobility Access Information

Wheelchairs

Manual wheelchairs are available to borrow free of charge on a first-come, first-served basis for the duration of a visit. Mobility scooters can be used in the precinct areas, but not inside the Castle nor the Great Kitchen.

Access

There are five steps up from Engine Court at the Kitchen Tour meeting point. There are a further eight steps down into the State Entrance, where the tour begins, before a ramp takes visitors up into the Undercroft. There are then another six steps up before the tour continues on a more or less level ground, with a couple of slight slopes up and down on the rest of the tour.

Flooring & surfaces

The flooring is a mix of carpet, polished wood and stone.

Respite seating

There is no seating available on a Great Kitchen Tour.

Assistance dogs

Assistance dogs are welcome and water is available upon request, both before and after the tour.

Lavatories

Accessible lavatories are located in Engine Court, near the Kitchen Tour meeting point. Lavatories are locked with a RADAR key. Please ask a warden to unlock them if you do not have your own key.

D/deaf or hard of hearing Access Information

Induction loops

Guides can wear portable induction loops on request. Visitors who would like to use the loop system should contact the Castle in advance, to ensure availability, by emailing Helena.Holden@royalcollection.org.uk

BSL tours

BSL Interpreted and Lipspeaking guided tours run on selected dates of the year. Contact the Learning Bookings team on +44(0)20 7766 7323 or learning@royalcollection.org.uk for more information.

Assistance dogs

Assistance dogs are welcome and water is available upon request, both before and after the tour.

Blind or partially-sighted Access Information

Access

There are five steps up from Engine Court at the Kitchen Tour meeting point. There are a further eight steps down into the State Entrance, where the tour begins, before a ramp takes visitors up into the Undercroft. There are then another six steps up before the tour continues on a more or less level ground, with a couple of slight slopes up and down on the rest of the tour.

Flooring & surfaces

The flooring is a mix of carpet, polished wood and stone.

Assistance dogs

Assistance dogs are welcome and water is available upon request, either before or after the tour.