Manual wheelchairs are available to borrow free of charge on a first-come, first-served basis for the duration of a visit. Mobility scooters can be used in the Palace grounds, and are permitted in the Palace providing they are compatible with the lift – the lift measures 108cm in depth by 107cm in width and has a weight limit of 375kg.
There are 27 steps in the Great Staircase. Visitors who require step-free access should speak to a Warden on duty.
There is no wheelchair access to Mary, Queen of Scots’ Chambers, which are accessed via a steep spiral staircase consisting of 25 steps. A virtual tour is available using the e-Gallery computer terminal, located just off the Great Gallery.
The floors inside the State Apartments are either wooden or carpeted with thick pile carpet.
The floor in the Abbey has gravel chippings.
As the Palace is an historic building, the floors may be uneven and visitors should take care.
Benches are available in the Forecourt and the Abbey Yard, during the summer months, and in the State Apartments all year round. There are café facilities at the Café at the Palace in the Mews Courtyard.
Assistance dogs are welcome and water is available on request.
The shop is located opposite the Café and next to the entrance to The Queen’s Gallery. The shop is on one level with wooden flooring.
Accessible lavatories are located in the Mews Courtyard, opposite the café, and in The Queen’s Gallery.
The nearest disabled parking bays are located on Horse Wynd, just outside the Palace. When possible, the Palace of Holyroodhouse will offer parking for visitors with disabilities. To enquire about parking, please telephone 0131 524 1120.
For further information please see how to get there.
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