D/deaf or hard of hearing access: Palace of Holyroodhouse

D/deaf and hard of hearing symbol

Induction loops

The ticket sales desks, shop till counters and the audio tour collection and return points are equipped with induction loops. Hearing aids should be switched to the T position. A complimentary audio tour is available in English, French, German, Spanish, Italian, Japanese, Chinese, Brazilian Portuguese and Russian. The audio tour handsets are T-coil compatible and equipped with volume control. Neck loops are also available on request.

Audio tour transcript

A printed version of the audio tour transcript is available in the above languages.

Guided tours

BSL Interpreted guided tours run on selected dates. Please contact the Learning Bookings team (+44) (0)20 7766 7323, learning@royalcollection.org.uk for details.

Assistance dogs

Assistance dogs are welcome and water is available on request.

Shop

The shop is located opposite the Café and next to the entrance to The Queen’s Gallery. There are induction loops at all the till counters.



For more information or to feed-back please e-mail specialistsales@royalcollection.org.uk