Blind or partially-sighted access: Palace of Holyroodhouse

Blind and partailly-sighted symbol

Access

There are 27 steps in the Great Staircase.

The Mary, Queen of Scots’ Chambers are accessed via a steep spiral staircase consisting of 25 steps.

Flooring & surfaces

The floors inside the State Apartments are either wooden or carpeted with thick pile carpet.

The floor in the Abbey has gravel chippings. As the Palace is an historic building, the floors may be uneven and visitors should take care.

Descriptive Audio tour

A complimentary descriptive audio tour is available in English. Non-descriptive are also available in English, French, German, Spanish, Italian, Japanese, Chinese, Brazilian Portuguese and Russian.

Visual aids

The Visitor Information leaflet and the audio tour transcript are available in large print.

Assistance dogs

Assistance dogs are welcome and water is available on request. There is a low ceiling on the steep spiral staircase leading to Mary, Queen of Scots’ Chambers. Staff will be happy to accompany blind or partially-sighted visitors.

Shops

The shop is located opposite the Café and next to the entrance to The Queen’s Gallery. The shop is on one level with wooden flooring.

Lavatories

Accessible lavatories are located in the Mews Courtyard, opposite the café, and in The Queen’s Gallery.

For more information or to feed-back please e-mail specialistsales@royalcollection.org.uk