Practical information

Timing your visit

All visits to Clarence House are by guided tour, lasting 45 minutes.

Safety & Security

On arrival, you and your belongings will be subject to airport-style security checks. Some items, such as large pieces of baggage or backpacks, will have to be checked in and reclaimed at the end of the visit.

Your assistance will enable us to move you through the security area as quickly as possible. Please pack cameras, phones, keys and wallets in your bag before placing the bag through the security scanner. Please remove all metal objects from your pockets before going through the security arch. You may carry handbags and use pacemakers, hearing aids and other electrical or electronic equipment needed for health reasons. Please approach a Warden if you have any concerns or require assistance.

Pen knives and scissors will be confiscated for the duration of your visit, but can be reclaimed at the end of the tour.

Please be aware that visitors will not be admitted with the following items, as in the United Kingdom it is unlawful to have them in a public space:

CS spray
Locking knives
Knives with blades over 3”

Refreshments

Eating and drinking are not permitted at Clarence House. You will be asked to place drinks and food in closed bags before being admitted. Food and drink are not available for purchase at Clarence House.

Photography, filming and mobile phones

Photography, filming and the use of mobile phones are not permitted in Clarence House or its grounds.

Lavatories and baby-care

Lavatory and baby-care facilities are situated opposite the Clarence House visitor entrance in St James’s Park.

Pushchairs

For safety reasons, pushchairs cannot be taken into Clarence House. They must be left at the entrance and reclaimed at the end of the visit.