Practical information

Timing your visit

All visits to Clarence House are by guided tour, lasting 45 minutes.

Safety & Security

For safety and security reasons, a one-way system operates along the visitor route.

On arrival, you and your belongings will be subject to airport-style security checks. Please try to bring as little as possible with you as it will help you to get through security screening more quickly.

Some items, such as large items of baggage, backpacks, pushchairs, pen-knives and scissors will have to be checked in and reclaimed at the end of the visit. Please find the full list here.

Your assistance will enable us to move you through the security area as quickly as possible. Please remove all metal objects from your pockets before going through the security arch and pack cameras, phones, keys and wallets in your bag before placing the bag through the security scanner.

You may carry handbags and use pacemakers, hearing aids and other electrical or electronic equipment needed for health reasons. Please approach a Warden if you have any concerns or require assistance.

Smoking, including electronic e-cigarettes is not permitted.

As Clarence House is a working royal palace, security and opening arrangements may be subject to change at short notice.

Refreshments

Eating and drinking are not permitted at Clarence House. You will be asked to place drinks and food in closed bags before being admitted. Food and drink are not available for purchase at Clarence House.

Photography, filming and mobile phones

Photography, filming including the use of wearable devices are not permitted in Clarence House or its grounds.

In consideration of other visitors mobile phones must be switched off in Clarence House and its graounds.

Lavatories and baby-care

Lavatory and baby-care facilities are available in St James’s Park, opposite the visitor entrance to Clarence House.

Pushchairs

For safety reasons, pushchairs cannot be taken into Clarence House. They must be left at the entrance and reclaimed at the end of the visit.