Access Information: State Rooms and Garden Highlights Tour

Highlights Garden Tour of Buckingham Palace garden

Planning your visit

The visit starts with a multimedia tour of the State Rooms of Buckingham Palace and then concludes with a highlights garden tour in the company of an expert guide.  A gift shop and café are located in the garden, as you exit the State Rooms, and we recommend people visit before the tour starts, otherwise long distances have to be covered after the tour.
A visit to Buckingham Palace lasts approximately one and a half hours, and a guided tour of the garden lasts 45 minutes.

Mobility Access Information

D/deaf or hard of hearing Access Information

Blind and partially-sighted Access Information

   Mobility Access Information

Mobility aids:

Visitors should be aware that the garden path is a mixture of gravel and sand, and long distances have to be covered. While wheelchairs and rollators are available to borrow in the State Rooms they cannot be taken into the garden.

Folding stools are available for visitors to borrow; these are issued on a first-come first-served basis and are not available to book in advance, please ask a member of staff on the day of your visit. A buggy is usually available to transport visitors with particular access requirements on a Highlights Garden Tour, but is available on a first-come, first-served basis. If you would like to use the buggy please mention this at the time of booking.

Mobility Scooters:

Mobility scooters and powered wheelchairs are welcome and can be used in the Quadrangle and the Garden, and are permitted inside the Palace providing they are compatible with the lifts. The lifts measure 148cm in depth by 94 cm in width with a weight limit of 500kg; and 160cm in depth by 94cm in width with a weight limit of 750kg.
Visitors with Class 3 vehicles will be asked to set their speed limiter to 4mph. Manual wheelchairs are available for visitors to transfer if required.

If you are bringing a wheelchair or mobility scooter, or require additional support in the garden, please contact the Specialist Sales Team specialistsales@royalcollection.org.uk, +44(0)20 7766 7324.

Access

There are ten steps from the West Terrace down into the garden.

Flooring & surfaces

The garden path is a mixture of sand and gravel.

Respite seating

There is no seating in the garden but visitors are welcome to use walking sticks or folding stools with seat attachments. Folding stools are available to borrow.

Lavatories

Accessible lavatories are located at the start of the Access Route inside the palace and in the garden.

D/deaf or hard of hearing Access Information

Induction loops

Guides can wear microphones and/or portable induction loops. Please contact the Specialist Sales team on specialistsales@royalcollection.org.uk or (+44) (0)20 7766 7324, in advance, to ensure availability.

BSL tours

If your group would like to have a Garden Highlights Tour with BSL Interpretation please contact the Learning Bookings Team on learning@royalcollection.org.uk or (+44) (0)20 7766 7323.

A BSL Interpreted and Lipspeaking garden highlights tour will run on the 19 September 2015. For more information, and to book, please see here

Assistance dogs

Assistance dogs are welcome in the garden and water is available on request.

Blind and partially-sighted Access Information

Access

There are ten steps from the West Terrace down into the garden.

Flooring & surfaces

The garden path is a mixture of sand and gravel.

Assistance dogs

Assistance dogs are welcome in the garden and water is available on request.