Blind or partially-sighted access: the State Rooms, Buckingham Palace

Blind and partailly-sighted symbol

Access

There are six steps at the Ambassadors' Entrance, the main entrance to the Palace, and 47 steps on the Grand Staircase leading to the State Rooms.

There are 41 steps on the Ministers' Staircase at the end of the tour.

There are ten steps from the West Terrace down into the garden.

Flooring and surfaces

Most rooms are carpeted and some have polished wooden floors.

The temporary structures at the Visitor Entrance and in the garden have decking floors, and the garden path is gravel.

As Buckingham Palace is an historic building, the floors may be uneven, and visitors should take care.

Respite seating

A visit to Buckingham Palace lasts approximately three hours. Seating is available at the Visitor Entrance, in the Ballroom, on the West Terrace and in the garden.

Audio tour

A complimentary descriptive audio tour is available in English.  Non-descriptive tours are also available in English, French, German, Spanish, Italian, Japanese, Chinese, Brazilian Portuguese and Russian.

Visual aids

Transcripts of the audio tour and the Visitor Information leaflet are available in large print.

Assistance dogs

Assistance dogs are welcome, and water is available on request.

Shops

The shop is at the end of the visitor route, in the garden. There are ten steps down into the garden. The shop floor is decking.

An alternative shop, with level access and carpet, is located at the end of the Marble Hall.

Lavatories

Accessible lavatories are available inside the Palace at the beginning of the Access Route and at the end of the visit in the garden.

For more information or to feed-back please e-mail specialistsales@royalcollection.org.uk